support staff

Office Assistant

Job Title: Office Assistant

Department: Police Department

Classification: Full-Time Non-Exempt 

EEO Category: Admn. Support

Date: 12/11/2024

Reports to: Office Manager

Pay Grade: $32,500 - $51,540

JOB SUMMARY: The Office Assistant works under the general supervision of the Office Manager and is responsible for answering and directing all incoming telephone calls; for maintaining all files and records of incidents; and for receiving money for fines, warrants and reports for the Benton Police Department. This position is governed by State and Federal laws and department policy.

ESSENTIAL JOB FUNCTIONS:

  1. Answers incoming telephone calls and transfers to the proper party as needed.
  2. Maintains files and records of incidents made to the Department; inputs reports, traffic tickets and warrants; and keeps up with and prepares UCR reports.
  3. Greets and assists the public with inquires of accidents, incidents, court dates, traffic tickets and warrants; answers phone calls and assists the public seeking the same information; and mails or faxes accident and incident reports to insurance companies, other agencies and the general public.
  4. Receives money in person or by mail for fines, warrants and reports from the general public and records same in proper receipt books.
  5. Enters daily reports and citations in the computer and matches information in reports for arrest information. Checks computer for an accurate listing of reports and refers those that are incomplete or missing to the Office Manager.

  6. Receives and enters all warrants and removes warrants from the computer when served; mails letter of notification of warrants to out-of-town persons; and receives, enters and deletes all subpoenas for the Courts.

    Please download and review the full application:

 

Join the Team

Records Office Staff

Benefits Overview for Civilian Positions:

  • 12 paid holidays per year, 120 paid vacation hours, 24 paid PTO hours, and 136 paid sick hours annually
  • Health, Dental, and Vision insurance (covered fully for employee- family coverage available at $276/month)
  • Flexible Spending Account and Dependent Care options
  • Life and AD&D Insurance paid by the City of Benton for each employee
  • Defined benefit retirement plan- 2% contribution for first year and 4% thereafter
  • Deferred Compensation Program
  • Employee Assistance Program
  • Additional Voluntary Benefits Available

All applicants must complete the following: (When applying)

  1. Download the application in PDF format or scan the QR code below to complete online.
  2. A copy of the application may also be picked up at the Benton Municipal Complex (HR Dept).
  3. A completed, written application must be turned in, mailed, faxed, or emailed to: mlgibson@bentonpolice.org Attn: Chief's Office 114 S. East St.- suite 100 Benton, AR 72015 Fax # 501-239-2171 

QR Code to Online Application:

QR Code to City of Benton Application